Effective Date: June 24, 2025
Company: The CEO Debrief
Registered Location: New Delhi, India
1. General Policy
The CEO Debrief operates on a digital subscription-based model, providing weekly reports to business leaders. As a result, our services are delivered electronically and are not eligible for return once accessed.
2. Free Trial & Billing
Each new subscriber is entitled to a 7-day free trial, which includes one full report. During this trial period:
No charges will be incurred.
Users may cancel at any point before the end of the trial to avoid billing.
Once the trial period ends, your subscription will automatically convert into a paid plan unless cancelled.
3. Cancellation
Subscribers can cancel their subscription at any time by:
Logging into their PayPal account
Accessing the active subscription under recurring payments
Selecting the "Cancel" option
Cancellations will take effect at the end of the current billing cycle. No partial refunds are issued for unused time after cancellation.
4. Refunds
Given the nature of our product (intellectual business analysis), we do not offer refunds once a subscription has been activated and the first report delivered. This includes monthly renewals or subscription renewals post-trial.
Refunds may only be considered under the following exceptions:
Duplicate charges due to technical error
Billing after confirmed cancellation (with proof of cancellation)
Requests must be submitted in writing to hello@theceodebrief.com within 7 calendar days of the charge.
5. Failure to Access Reports
If technical issues prevent access to your weekly reports:
Contact our support team at hello@theceodebrief.com immediately
We will investigate and provide a resolution within 48 hours
6. Disputes
Any disputes or chargebacks should first be addressed to our support team. Failure to initiate communication before filing a dispute may result in account suspension.
7. Contact Us
For any questions or concerns regarding billing, refunds, or cancellations:
The CEO Debrief
New Delhi, India
Email: hello@theceodebrief.com
Last updated: June 24, 2025